Reply by e-mail displaying unwanted info

User story: When someone replied by e-mail via mobile in an application chat, some footer details were included. This and other extra information like header of the e-mail usually shows up when people reply by e-mail, but the problem here is that it’s actually showing the link to unsubscribe the person from the chat! Anyone in the group with access to the chat could then unsubscribe a person, which should be a private setting.

Screenshot (number 3 below):


Complexity: ?

Outcomes (or what needs to be done to move forward): some more testing and figure out a solution